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central florida
central florida
Help Desk
June 23, 2020
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System Questionnaire
In-depth questionnaire to identify system issue(s)
What is your current system need?
*
Please choose one
Repair and Inspection Services
Removal Services
Other
Is your system working?
*
Please choose one
Yes
No
Is your system functioning and are you looking for a system diagnostic/inspection?
*
Please choose one
Yes
No
Does your system have physical damage?
*
Please choose one
Yes
No
Do you need an inspection to determine the damage?
*
Yes
No
Damaged Panel Information
Manufacturer
Model
Quantity Damaged
Image(s) of Damaged Equipment
Drop files here or
Please provide any images you have available of the damaged panels and/or equipment.
Are you experiencing monitoring/meter issues?
*
Please choose one
Yes
No
Monitoring Hardware Information
Manufacturer
Age of Hardware
Is your system underproducing?
*
Please choose one
Yes
No
Are you experiencing any inverter issues?
*
Please choose one
Yes
No
Inverter Information
Error Code (if available)
Manufacturer
Model
Age of Hardware
Image of Inverter
Drop files here or
You can provide an image of the inverter and error code to help with the troubleshooting process.
Do you need a full system removal (all modules and roof equipment)
*
Please choose one
Yes
No
How many stories is your solar located on?
*
Ground Mount System
1
2
3+
This lets us know of the proper equipment that is mandatory for removal of an existing solar system.
Current Roof Type
*
Composition Shingle
Flat Tile
Curved Tile
Flat Roof
Other
New Roof Type
*
Composition Shingle
Flat Tile
Curved Tile
Flat Roof
Other
Would you like the system to be re-installed?
*
Please choose one
Yes
No
Is the new roof going to be overlaid on the existing roof?
*
Yes
No
Will you be making any architectural changes to your roof layout?
*
Please choose one
Yes
No
For example: adding a second story, remodeling, pitch change skylights to the residence. Adding these may result in new permits with the county building department.
Can the system be stacked and stored on site?
*
Yes
No
*System should not be stored in view of the street
Do you have critter guard installed on your current system?
*
Yes
No
Critter guard is the mesh that goes around the perimeter of your system to keep animals out from below the panels.
Would you like critter guard at time of re-installation?
Please choose one
Yes
No
What kind of removal work would you like us to perform?
*
Please choose one
Partial panel removal
Equipment removal (inverter, meter, conduit)
Other
Any additional details on the project?
Please let us know the product/service you're interested in
*
Critter Guard Installation
Module Washing
Extended Service Plan (ESP)
Active Monitoring
Please explain your current system issue(s) so we can better assess your solar needs.
*
System Information
Do you own your system?
*
Please choose one
Yes
No
What is the age of your system?
Do you have your system plan set?
*
Please choose one
Yes
No
Not sure
System "blueprints" or "design set"
Upload plan system set (if available)
Drop files here or
Contact Information
Name
*
First
Last
Address
*
Street Address
Address Line 2
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*
Email
*
Please provide any further relevant information