Active Monitoring

SST and Locus offer a unique, best-in-class service to help ensure the long-term success of your solar system:

No long-term contract required.

Have the assurance that someone is watching over your system ensuring the highest return on your investment.

You can call SST’s customer support desk with questions and concerns.

With Active Monitoring, we will proactively let you know when we see an issue.

We are long-term partners – this service is provided by the largest US residential solar monitoring company and the largest residential field services company.

We will provide you with a Quarterly Review Report.

Our Active Monitoring offering leverages unique, patent-pending algorithms to understand the impacts of snow, soiling, shading, downtime and other loss-factors on your system, so we better understand which issues need to be fixed and which are weather-related issues.

Let the Experts Monitor, Service and Report
Your System

With Active Monitoring, we gather and actively monitor your PV system, contacting you if we see an issue. This also includes access to our monitoring portal, quarterly system health checks and support line. Service calls will be provided at an additional charge.

With Active Monitoring + Service, we gather and actively monitor your PV system, contacting you if we see an issue. This also includes access to our monitoring portal, quarterly system health checks and support line. This includes onsite service as described below. It can mean big savings compared to on-demand service which can cost $400 per truck-roll.

Active monitoring

2 YEAR

$90

  • Incentive reporting
  • Software subscription to Locus monitoring software platform
  • Quarterly system performance reviews
  • Dedicated customer support center
Get Started

active monitoring

5 YEAR

$180

  • Incentive reporting
  • Software subscription to Locus monitoring software platform
  • Quarterly system performance reviews
  • Dedicated customer support center
Get Started

active monitoring + service

2 YEAR

$160

  • Incentive reporting
  • Software subscription to Locus monitoring software platform
  • Quarterly system performance reviews
  • Dedicated customer support center
  • Service call included
  • Discounts on additional service calls
Get Started

ACTIVE MONITORING + SERVICE

5 YEAR

$325

  • Incentive reporting
  • Software subscription to Locus monitoring software platform
  • Quarterly system performance reviews
  • Dedicated customer support center
  • Service call included
  • Discounts on additional service calls
Get Started

Go to the Active Monitoring store

Who’s Protecting You?

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Locus Energy

Locus Energy is a solar monitoring and data analytics platform provider for the solar market spanning the residential, commercial, and utility sectors, globally. With more than 150,000 systems deployed, over 80 billion data points collected, and more than 5.5 GW of total capacity globally (5 GW of capacity in the U.S.), we monitor a significant portion of installed U.S. solar generation. Our cloud-based software aggregates, organizes, and analyzes performance data from multiple sources, allowing us to easily identify the causes of a solar system’s failure to meet performance expectations.

SunSystem Technology

SunSystem Technology approaches residential solar operations and maintenance using best practices derived from our foundational experience servicing and repairing thousands of solar energy systems. We have seen any and all issues a system can have throughout its lifetime and are dedicated to providing a premium service to support maximized performance and lower operating costs.