SunSystem Technology, LLC (SST) announced today that the company has reached a major milestone in the growth of its O&M service portfolio with the completion of more than 20,000 service tickets across the nation during the last 36 months. “The scope of our service coverage allows us to deliver significant scale to our clients, while optimizing the geographic locations of our technical service centers provides for very quick deployment of service technicians,” said Jeff Hammer, COO for SST.
The combination of improved economies-of-scale through incremental portfolio growth, and the ability to achieve optimized geographic deployment of services has been a strategic objective of the company’s since its inception. “The ultimate beneficiaries of this milestone are our clients,” said Derek Chase, CEO for SunSystem Technology. “Whether they are using our O&M services for residential or commercial systems, our market position is allowing us to drive lower operational costs and increased efficiencies to their bottom lines. Many of our clients have a regional presence, and working with us allows them to tap into resources at lower cost points than they could achieve on their own,” Chase added.
Since its inception the company has maintained a consistent commitment to investing in training its technical service staff in order to maintain premium quality service and highly specialized skillsets to provide leading-edge knowledge of the systems they care for. “As the solar industry continues to consolidate, specialization and increasing economies-of-scale within the O&M segment is resulting in fewer solar and asset management companies executing O&M services on their own,” Derek Chase said. “Our ability to capitalize on these market trends, while improving system performance and production values for our clients, has been the focus of our growth strategy,” Chase concluded. Among the largest Commercial and residential O&M service providers in the US, SunSystem Technology’s reach now extends from Hawaii to Massachusetts providing proactive O&M care across 18 states.